SERVING SOUTH CHARLOTTE RETAIL & HOSPITALITY

Privacy Policy

Effective Date: August 2, 2026

Handled Perfectly respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit handledperfectly.com, contact us through the website, or submit a request for a Facility Walkthrough.

Handled Perfectly is an assumed business name of Supernativa LLC, a North Carolina limited liability company. In this Privacy Policy, “Handled Perfectly,” “we,” “us,” and “our” refer to Supernativa LLC doing business as Handled Perfectly.

This Privacy Policy applies to information collected through this website. Information collected as part of an established client relationship may also be governed by a separate proposal, service agreement, or other written arrangement.

1. Information You Provide

We may collect personal information that you voluntarily provide when you contact us, submit a website form, or request a Facility Walkthrough.

Depending on the information requested and the nature of your inquiry, this may include:

your name;
business or organization name;
job title or professional role;
email address;
telephone number;
business or property location;
information about a commercial facility;
information about operational needs or requested services;
the content of your message;
other information you choose to provide.

Please provide only the information reasonably necessary for us to understand and respond to your inquiry.

This website is not intended for the transmission of highly sensitive information, including Social Security numbers, financial account information, payment card information, medical information, passwords, access codes, or other confidential credentials. Please do not submit this type of information through an ordinary website form or email unless we have specifically requested it and provided an appropriate method for doing so.

2. Information Collected Automatically

When you visit this website, our website platform, hosting provider, or related technology services may automatically receive certain technical and usage information.

Depending on the tools in use, this information may include:

IP address;
browser type;
device type;
operating system;
referring page or website;
pages viewed;
approximate location derived from an IP address;
dates and times of visits;
website performance and interaction information.

This information is generally used to operate, maintain, secure, and understand the performance of the website. Technical information may not identify you directly, but it can sometimes be associated with a device or other information.

3. How We Use Information

We may use information collected through this website to:

respond to questions and inquiries;
review requests for a Facility Walkthrough;
communicate about a commercial property or potential service need;
determine whether a location or requested scope may be compatible with our operating model;
coordinate a possible walkthrough or initial conversation;
operate, maintain, and improve this website;
understand how visitors interact with website content;
identify and address technical or security issues;
maintain appropriate business records;
comply with applicable legal obligations;
protect our rights, operations, website visitors, and other parties.

We may also use information for another purpose that is reasonably related to the reason it was provided, with your authorization, or as otherwise permitted by applicable law.

4. Communications

When you contact us or request a Facility Walkthrough, we may use the contact information you provide to respond and continue communications related to your inquiry.

These communications may include requests for additional information, discussion of your commercial property or operational needs, coordination of a possible walkthrough, or follow-up regarding potential services.

Submitting an inquiry does not enroll you in a recurring marketing program or create a service relationship.

Should Handled Perfectly introduce optional promotional email communications in the future, those communications will include any choices or unsubscribe mechanisms required by applicable law.

5. How We Disclose Information

We do not sell personal information collected through this website.

We may disclose information to service providers that support our website or business operations, such as providers of:

website hosting and maintenance;
form processing;
email and business communications;
website security;
analytics or performance measurement;
data storage and technology support;
professional legal, accounting, or business services.

These providers may access or process information only as reasonably necessary to perform services for us, subject to their applicable agreements and privacy practices.

We may also disclose information when we reasonably believe disclosure is necessary to:

comply with applicable law, regulation, court order, or legal process;
respond to a lawful request from a public authority;
investigate fraud, abuse, security incidents, or unlawful activity;
protect the rights, safety, property, or operations of Supernativa LLC, Handled Perfectly, website visitors, or others;
establish, exercise, or defend legal claims.

If Supernativa LLC undergoes a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, relevant information may be disclosed or transferred as part of that transaction, subject to applicable law.

6. Cookies and Similar Technologies

This website may use cookies and similar technologies to support essential website functions, remember technical preferences, maintain security, measure website performance, and understand general visitor activity.

Cookies are small data files placed on or associated with a browser or device. Some cookies may be necessary for the website to function properly, while others may support analytics or performance measurement.

Most browsers allow you to view, block, or delete cookies through their settings. Restricting certain cookies may affect the availability or performance of some website features.

The specific technologies used by this website may change as our website platform and operational needs evolve. Where legally required, additional information or consent options will be presented through the website.

7. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, evaluating potential business opportunities, maintaining appropriate records, resolving disputes, protecting legitimate business interests, and satisfying legal or regulatory obligations.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, whether a business relationship develops, and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our operational practices and legal obligations.

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

The measures appropriate for particular information may depend on its nature, how it is collected, where it is maintained, and the systems or service providers involved.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information submitted through this website.

You are responsible for using reasonable care when deciding what information to transmit electronically.

9. Third-Party and Related Websites

This website may contain links to external websites, platforms, maps, or services operated by third parties. It may also link to other websites or business operations associated with Supernativa LLC, including Charlotte Hands.

A linked website may collect information independently and operate under its own privacy policy, terms, security practices, and accessibility standards.

This Privacy Policy does not govern independently operated third-party websites. We encourage you to review the privacy information provided by any external website before submitting personal information to it.

10. Your Privacy Choices

You may contact us to:

ask what personal information you have provided to us;
request correction of information that is inaccurate;
request that we update your contact information;
ask us to delete information when appropriate;
ask questions about how your information has been used or disclosed.

The availability and scope of a request may depend on applicable law and the circumstances involved.

We may need to verify your identity before responding. We may also retain information when reasonably necessary to comply with law, preserve business records, complete an existing transaction, protect legal rights, prevent fraud, or satisfy another legitimate operational need.

We will review privacy requests in good faith and respond as reasonably appropriate under the circumstances and applicable law.

11. Children’s Privacy

This website is intended for businesses, commercial property representatives, and adults evaluating professional services. It is not directed to children under 13 years of age.

We do not knowingly collect personal information through this website from children under 13.

If you believe a child has submitted personal information through this website, please contact us. We will review the matter and take appropriate steps consistent with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, service providers, information practices, or legal obligations.

When we make changes, we will post the revised Privacy Policy on this page and update the Effective Date shown above.

We encourage visitors to review this page periodically for the current version of the policy. If a change materially affects how previously collected personal information is used, we will provide any additional notice required by applicable law.